MindPocket Support
Help & FAQs

Welcome to MindPocket Support

If you need help, you’re in the right place. Read the FAQs below or contact us directly.

Email Support

Frequently Asked Questions

How do I scan a document?

Open the app → tap the Scan button → align your document. The app will auto-crop and extract text using on-device OCR.

Does MindPocket upload my documents?

No — by default documents and extracted text are stored locally on your device. You may optionally use the AI feature which sends only the OCR text you approve to a third-party AI provider.

How do I enable biometric lock?

Go to Settings → Security → Enable Face ID / Touch ID to protect access to your documents.

How can I export a document?

Open any document → tap Share → choose PDF, Text, or other app to export via the system share sheet.

I found an issue with OCR. What should I do?

Please use the Email Support button above and include a short description and a sample image if possible.

How do I delete data?

Open the document → tap Delete. To delete multiple items, use the multi-select option in the main list view and tap Delete.

Contact

Email us at hi@visiondata.cloud. Include your device model and app version for faster help.